Frequently Asked Questions (FAQ)

Why choose SeRenova instead of another belt ?

SeRenova was thoughtfully designed by women, for women who suffer from menstrual cramps and endometriosis. It combines targeted warmth and gentle vibration massage for natural, discreet relief.

Can I take it everywhere with me ?

Absolutely ! Lightweight, wireless, and discreet, the SeRenova belt is made to follow you everywhere , at home, at work, or while traveling.

Is the massage mechanical or vibrational ?


The belt offers 4 vibration massage modes, all gentle yet deeply soothing.

Does it fit all body types ?

Yes ! The SeRenova belt comes with an adjustable strap designed to suit all sizes comfortably.

How long will it take to receive my order ?

Delivery usually takes between 3 to 5 business days. Once your package is shipped, you’ll receive a tracking link by email.

Is it safe to use the heating belt while sleeping ?

No, we don’t recommend using the belt while sleeping. For safety reasons, it’s designed to be used while awake—during rest or daily activities.

What is your return and exchange policy ?

You have 14 days after receiving your item to request a return. The product must be unused and in its original packaging. Simply contact us through our form to begin the process.

Are there any hidden fees or extra taxes to worry about ?

Absolutely not ! The price you see is the final price—taxes are already included, and there are no hidden costs at checkout. We believe in full transparency, so you can shop with peace of mind knowing there won’t be any surprises.

Is my payment secure ?

Absolutely. All payments on our site are encrypted and processed through secure payment gateways. Your card information is never stored or shared.
We accept all major payment methods: Visa, Mastercard, Apple Pay, PayPal, and more.

Are the reviews and product tested/verified ?

Yes ! All reviews come from real customers who have used the Serenova heating belt. Each product is quality-checked and tested before shipping to ensure full satisfaction.
Additionally, the belt has been tested and has shown positive results in relieving menstrual discomfort, confirming its effectiveness and reliability.

Details

Do you have another question ?

For any other inquiries, feel free to use the contact form below.

Our team will get back to you as soon as possible. 💌